PRIVACY POLICY

Last Updated: March 2026

INTRODUCTION

Vouched ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information obtained through our website, application forms, interviews, events, and matchmaking services.

By using our services, you consent to the collection and use of your information in accordance with this Privacy Policy.

INFORMATION WE COLLECT

We may collect personal information including:

• Full name

• Email address

• Phone number

• Date of birth

• Gender identity

• Relationship status

• Occupation and education details

• Photographs

• Dating preferences and relationship goals

• Lifestyle and personality information

• Information provided by friends or referees who vouch for you

• Social media profile information voluntarily provided by you

• Device information, IP address, browser type, and website usage data

HOW WE COLLECT INFORMATION

Information may be collected through:

• Membership application forms

• Online questionnaires

• Interviews and consultations

• Friend or referee submissions

• Website contact forms

• Cookies and analytics tools

• Communications with Vouched

HOW WE USE INFORMATION

We use your information to:

• Assess membership applications

• Facilitate introductions and matchmaking services

• Verify identities and references

• Communicate with members

• Improve our services and user experience

• Maintain the safety and integrity of the Vouched community

• Comply with legal obligations

DISCLOSURE OF INFORMATION

We may disclose personal information to:

• Trusted service providers who assist in operating our business

• Technology, hosting, and software providers

• Payment processing providers

• Professional advisers where required

• Government authorities where required by law

We do not sell personal information to third parties.

We will only share member information with other members where necessary for matchmaking introductions and with your consent.

DATA STORAGE AND SECURITY

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

While we take reasonable security measures, no online system can be guaranteed to be completely secure.

ACCESS AND CORRECTION

You may request access to the personal information we hold about you and request corrections if information is inaccurate, incomplete, or outdated.

Requests can be made by contacting us using the details below.

COOKIES AND ANALYTICS

Our website may use cookies, analytics tools, and similar technologies to:

• Improve website performance

• Analyse website traffic

• Enhance user experience

You may disable cookies through your browser settings, although some website functions may be affected.

RETENTION OF INFORMATION

We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Any updates will be published on our website and will take effect upon publication.

CONTACT

For privacy-related questions, requests, or complaints, please contact:

Vouched

Email: hello@vouched.com.au

Sydney, New South Wales, Australia